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On behalf of Sandler Training, our thoughts are with our clients and their families and businesses impacted by COVID-19. We are committed to working with you to help you and your business through these extraordinary times. Sandler is open but operating remotely in accordance with recommendations by the CDC to do our part to hopefully help ‘flatten the curve’ of the spread of the virus. We’re here for you and our community. Please don’t hesitate to call or email us to talk through your concerns. Best wishes for the health and safety of your families, teams, and clients.
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Sales Concepts, Inc. | Westlake, OH
 

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What Buyers Want and How Buyers Work

 The Sandler Research Center

It's obvious that the pandemic forced the buyer/seller relationship online. The organizations that survived this transition and thrived are the ones who quickly adapted to fit this new world. The reality is that digitization was always going to happen - it has been anticipated for quite some time. COVID simply accelerated its arrival. 

The Buyer’s Process and ways to Adapt the Changes

This survey provides a view into the changes in the buyer’s journey and process as well as insights into the best way vendor’s can adapt their strategies and techniques to best match the process. The survey covers: 

  • Exploration and Awareness
  • Interest and Considerations
  • Vendor Selection 

Survey Takeaway 

More than anything, today’s buyer want to be understood and not sold to: They need to feel respected, and trust that the vendor is continually working to earn the right to their business.

Fill out the form to download a full copy of the report or review other resources here.

 

What Buyers Want and How Buyers Work

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What Buyers Want and How Buyers Work


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