On behalf of Sandler Training, our thoughts are with our clients and their families and businesses impacted by COVID-19. We are committed to working with you to help you and your business through these extraordinary times. Sandler is open but operating remotely in accordance with recommendations by the CDC to do our part to hopefully help ‘flatten the curve’ of the spread of the virus. We’re here for you and our community. Please don’t hesitate to call or email us to talk through your concerns. Best wishes for the health and safety of your families, teams, and clients.
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Sales Concepts, Inc. | Westlake, OH

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Cyndie Morgan


“They’ve helped me realize the value of the work I do.”

Before, my sales philosophy was ‘be nice, make a lot of presentations, and try to feel good about landing one or two.’ I’d put in a lot of work and get little in return. But now, after four years of Sales Concepts training and coaching, I don’t have to work nearly as hard to sell as much as I did before—and if I work just a little harder, I can sell a lot more. They helped me realize the value the of work I do. Once, after working hard to understand the needs of a prospective client, I made my presentation. I went through the proposal, and followed all the right steps, but at the end they wouldn’t make the decision to buy. So, I gathered up my materials and took every piece back with me—I wouldn’t let them keep anything. They were shocked. Before, I would have left everything without ever knowing how it might be used or whose hands it would end up in. But this time, even though I was nervous, I took everything with me. I ended up closing that deal. They were impressed. Now they’re a great client and they still remind me about that day—the day I took everything and left them with nothing. The Sales Concepts approach is not just a step-by-step system or effective techniques, it’s really a new mindset, a 10,000 foot view of the entire sales process. Sales Concepts has really changed the way I think.