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Sales Concepts, Inc. | Westlake, OH

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Mike Montague interviews Sandra Crozier-McKee on How to Succeed at Emotional Intelligence. In this episode:

  • Quick takeaways: Best attitude, behavior, and technique for How to Succeed at Emotional Intelligence
  • What is emotional intelligence?
  • Good and bad attitudes regarding EQ
  • What to do with your emotions and the emotions of your clients
  • Develop new neural pathways
  • We have an obligation to be aware of the emotion we bring to sales
  • Is EQ more important than IQ?
  • Sandra’s favorite Sandler rule and quote

The How to Succeed Podcast is a public and free podcast from Sandler Training, the worldwide leader in sales, management, and customer service training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe.

Find white papers, webinars, and more in our free Sandler E-Learning Library.


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