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On behalf of Sandler Training, our thoughts are with our clients and their families and businesses impacted by COVID-19. We are committed to working with you to help you and your business through these extraordinary times. Sandler is open but operating remotely in accordance with recommendations by the CDC to do our part to hopefully help ‘flatten the curve’ of the spread of the virus. We’re here for you and our community. Please don’t hesitate to call or email us to talk through your concerns. Best wishes for the health and safety of your families, teams, and clients.
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Sales Concepts, Inc. | Westlake, OH
 

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Brian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention. In this episode:

  • Strengthening the relationship
  • Ensuring relevance
  • Relevance changes with your client’s needs
  • Sustaining win-win
  • Delivering value
  • Growing the partnership
  • Eighty percent of your business comes from existing clients
  • How you can participate in the current, active survey. 

Download the latest research here. 

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